KATE MILLS

Product strategy & design

👋🏼 Howdy. Thanks for stopping by.

I'm a Senior Product Lead at Design Like You Mean It, where I wear both product and design hats.
Mainly, I focus on product discovery, strategy, and helping teams to get super user-curious.

Previously at CVS/Aetna and SonderMind

My personal product principles

A few things that are on personal repeat.

🍇
Nothing in isolation

The system works best if all the parts work together and contribute to the whole. Seek to understand how each part affects each other to build usable and scalable solutions.

🤝
Bring 'em along

Stakeholders, teammates, users–you gotta bring 'em along with you. Communicate early and often. Move forward together with shared understanding. This builds inclusivity into your solution and will instill trust and increase your efficiency.

🔕
Keep it simple, sis.

The simplest solution to the problem is usually the best one. Our world is already complex enough, so lean into predictability and clarity and away from the bells, the whistles, and the razzle-dazzle.

🙅🏻‍♀️
You are not your user. (!!!)

Your users are not a monolith. Your own thoughts and feelings (or those of your opinionated neighbor, best friend, etc.) are just one data point in the sea of your diverse target audience. *Lest we forget,* your incorrect assumptions can tank your project.

More about me

I've been designing for humans in one way or another for most of my adult life.

After cutting my teeth in education, curriculum design, and training, I followed my heart into product design almost a decade ago.

I have seven years of experience working in the healthcare space, including from the insurance, patient, and provider sides of the system. I learned me the art of translation from being a teacher, something I've honed in product: processing complex information into something that people just get, whether that's users or internal partners. I also find my yeehaw when I get to mentor more junior designers on the ins and outs of strategy, stakeholder management, design process, and confidently owning a project.

Wanna work together?

Drop me a line below or via electronic mail.
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